Services are offered by all levels of government in designated locations from Monday to Friday.

The key service contacts are:

Emergency Services 911
(Fire, Ambulance, Police)

Government of Canada:

Citizenship and Immigration 1.888.242.2100 cic.gc.ca
Border Information 1.800.461.9999 cbsa.asfc.gc.ca
Passport Information 1.800.567.6868 http://www.pptc.gc.ca/
Taxes(Income) 1.800.267.6999 cra.arc.gc.ca
GST/HST Credit Information 1.800.959.1953

Vancouver International Airport

Flight Information Call individual airline yvr.ca
Lost and Found 604.276.6104
Recorded Weather Information 604.664.9010

Government of BC 604.660.2421

Tourism BC 1.800.435.5622

City of Vancouver: vancouver.ca

Vancouver City Hall 604.873.7011
Vancouver Police Department 604.717.3321
(Non-Emergency Information)
Vancouver General Hospital 604.875.4111

City of Richmond: richmond.ca

Richmond City Hall 604.276.4000
Police (RCMP) 604.278.1212
(Non-Emergency Information)
Richmond Hospital 604.278.9711
Hospital Patient Information 604.244.5123

Resort Municipality of Whistler: whistler.ca

Municipal Hall 1.866.932.5535
Tourism Whistler 1.888.869.2777

Transit Information:

TransLink 604.953.333 translink.bc.ca

Accessibility:

Vancouver 1.866.645.2010
tourismvancouver.com/visitors/about_vancouver/special_needs_travelers
Whistler
whistlerforthedisabled.com

Passport and Visas:

Canada Border Services Agency (Travellers)
www.cbsa.asfc.gc.ca/travel.voyage/menu.eng.html

Citizenship and Immigration Canada (Visa)
cic.gc.ca/english/index.asp

Canadian Food Inspection Agency (Food/Plant Importation)
inspection.gc.ca/english/toce.shtml

Medical Services and Hospitals

BC NurseLine in Metro Vancouver 604.215.4700
BC NurseLine Toll Free in British Columbia 1.866.215.4700
BC NurseLine for Deaf and Hearing Impaired 1.866.889.4700
Athlete Treatment Hospital 604.875.4111

Vancouver General Hospital
855 West 12th Ave
Vancouver

Spectator Treatment Hospital 604.682.2344
St. Paul’s Hospital
1081 Burrard St
Vancouver

Poison Control Toll Free in British Columbia 1.800.567.8911
Poison Control in Metro Vancouver 604.682.5050

Weather

weatheroffice.gc.ca/canada_e.html

Currency

www.mint.ca/royalcanadianmintpublic/index.aspx?requestedPath=/en-CA/Home/default.htm